The Digital Services Program will manage the direction and strategies for current and emerging digital services and products that library users regularly interface with and are dependent upon for their daily learning, teaching, and research pursuits. Digital Services will be responsible for coordinating user experiences, user interfaces, feature prioritizations, and service roadmaps to optimize the discovery, access, and delivery of library resources and information. Members will liaison with appropriate campus users, library stakeholders, and library senior management. Digital Services will serve the entire organization as the authority in user-centered design processes, digital service trends, user satisfaction, and search engine integration.
M.S.L.S., University of North Carolina at Chapel Hill
B.S. Elementary Education, University of Illinois at Urbana-Champaign
As the Web Strategy Librarian, Melissa provides strategy, vision, and direction for all aspects of the Libraries’ web presence, applying principles of usability and accessibility to improve the delivery of information and services to students, faculty, staff, and the wider community.
M.L.I.S. and M.A. in Language, Literature, and Translation, University of Wisconsin--Milwaukee; B.A. in Romance Languages and Literatures, University of Notre Dame
As the User Experience and Assessment Librarian for the Hesburgh Libraries, Anna leads efforts to design user-focused, accessible and data-informed digital services.
MLS, Emphasis in Archives and Records Management, Indiana University, 2018
BA, Interdisciplinary Humanities, University of San Diego, 2015
In her role, Mikala is responsible for developing, coordinating, delivering, monitoring, assessing, and advancing the services, infrastructure, and operations for the Hesburgh Libraries’ digital repositories. As the co-Product Owner for the institutional repository Curate ND, Mikala assists researchers in depositing, managing, and preserving their work, while guiding the strategy and services of the repository. Similarly, as the Product Owner for the Marble Digital Collection site, Mikala engages users to learn more about their needs while supporting librarians and library staff in making digital collections and exhibits easily accessible. If you need assistance starting or managing a digital collection, preserving your research outputs in CurateND, or are interested in learning more about unique digital projects, please contact Mikala.
Research interests: Digital Preservation; Institutional Repositories; Collections as Data; FAIR Data.