Serving as a member of the leadership team for the Teaching, Research, and User Services Program; oversees the library services for the Hesburgh Library and seven (7) branch locations. Primary liaison to various programs and units throughout the Libraries involved in providing customer service and library services. Direct, coordinate, and influence planning efforts around areas such as statewide resource sharing; creation of local borrowing privileges; and other emerging trends in library services.
The User Services unit encompasses many aspects of library public services for the Notre Dame community, its visitors, and research partners.
Bachelor of Liberal Studies, Purdue University; Certificate in Paralegal Studies, Indiana University
Working as a team member within the Teaching, Research, and User Services Program, Kara will work to transfer material from the Hesburgh Libraries into the Hesburgh Library’s Annex.
Michele is responsible for the supervision of staff in the Circulation Services Subunit | User Services Unit | Teaching, Research and User Services Program. Staff in this subunit are responsible for providing library services at six unique branch locations; Architecture, Business, Chemistry-Physics, Engineering, Mathematics, Music and two Hesburgh service points, the first floor Circulation, and lower level Reserves, Microtext and Media Services desks.
As Supervisor of the Document Delivery and Stacks Managemente Subunit | User Services Unit | Teaching, Research and User Services Program, Clara is responsible for the day-to-day management of these two subunit service areas.
Excellent patron service is the core of our team and Clara guides and assists staff to meet this objective. In collaboration with Tracey Morton, Frontline Services Manager, she sets goals and direction for the team to ensure quality service.
Contact Clara regarding any questions or concerns related to Document Delivery or Stacks Management issues.