Donna is a member of the request fulfillment & customer services team within the Interlibrary Loan & Acquisitions Services Unit. The team is responsible for borrowing research and teaching resources from other institutions or purchasing materials on behalf of our patrons. With the patron as its service focus, the team strives for speed, efficiency, accuracy and fiscal responsibility as it responds to requests for borrowing. To do so, the team maintains strong relationships with partner institutions, and works closely with other library partners. The interlibrary loan team is cross-trained by function, and works closely with the acquisitions team through its patron-driven acquisitions program.
Please see Donna if you have questions about the status of an interlibrary loan borrowing request.