About

The Enterprise Systems unit is responsible for technology infrastructure, installation, maintenance, configuration, management, function, availability, and security for commercially licensed, open source, and locally developed applications the library employs in order to provide content and services to the University academic community and enterprise level productivity tools for library staff.


Members


Manager, Enterprise Systems Unit
574-631-5233 | Ian.Alford@nd.edu | 208 Hesburgh Library

As the Manager for the Enterpise Systems Unit for the Hesburgh Libraries, Ian creates goals and priorities for a highly productive enterprise systems unit, including coordinating work assignments, development and implementation of unit policies and procedures, performance assessment, and coaching and mentoring. Ian also directs interdepartmental teams in the design, development, and implementation of highly available and robust enterprise and data management systems.

Management

  • Supervise, develop and mentor all System Administrators and Application Administrators.
  • Collaboratively establish goals with direct reports, coach as needed, and evaluate performance.
  • Provide advice and direction on professional development and skill advancement in alignment with library strategies and goals.

Leadership and Collaboration

  • Develop and maintain a program of proactive system administration, including but not limited to a system of updates, patches and fixes, system enhancements, log monitoring, and system hardening.
  • Collaborate with other technical units in the Libraries (application developers and managers) and the University (central IT).
  • Lead the provisioning and maintenance of a highly available and robust technical infrastructure (servers, networking, and storage) for the Libraries.
    • In collaboration with the University Office of Information Technology (OIT), lead the Libraries' implementation of infrastructure in the cloud to serve the needs of disparate stakeholders.

Systems Administration and Support

  • Advanced Linux systems administration including virtualization, user administration, backup and recovery, security, package maintenance, networking, file systems, and high availability server configurations.
  • Compilation, installation, and configuration of commercial and open source software.
  • Maintain files systems, back ups, firewalls, monitoring systems, and locally developed application environments.
  • Administration of high volume relational database systems such as MySQL and Oracle. Collaborate with software engineers to provide a customized, high availability systems infrastructure that is tailored to locally developed application needs.

Ian holds a Bachelor's of Arts in Speech Communication and a Master's of Business Administration, both from the University of Indiana South Bend.

Ialford


Senior Systems Administrator
(574) 631-4686 | hanstra@nd.edu | 208 Hesburgh Library

As a Sr Systems Administrator, Tom provides core systems infrastructure management and some server based programming support for the Hesburgh Libraries. Tom administers a wide variety of commercially licensed and open source technologies and software and is responsible for the configuration, management, function, availability, and security for those systems.

Systems Administration and Support

  • Advanced Linux systems administration including virtualization, user administration, backup and recovery, security, package maintenance, networking, file systems, and high availability server configurations.
  • Compilation, installation, and configuration of commercial and open source software.
  • Maintain files systems, back ups, firewalls, monitoring systems, and locally developed application environments.
  • Administration of high volume relational database systems such as MySQL and Oracle. Collaborate with software engineers to provide a customized, high availability systems infrastructure that is tailored to locally developed application needs.

Collaborate with the OIT

  • Work with the OIT to identify and integrate core technology services services provided by the OIT, such as, networking, identity management, authentication systems, active directory, Operating System computing images.

  • Collaborate on scheduled system outages and coordinate system down time to ensure graceful system transitions.

  • Report core service outages and manage communication with key library stakeholders on technology infrastructure problems.

Research, Evaluation, and Documentation

  • Research, evaluate, and implement new technology infrastructure components for the Libraries.
  • Document infrastructure and systems changes.
Hanstra


Application Developer and Systems Analyst
(574) 631-3065 | jrittenh@nd.edu | 208 Hesburgh Library

As a Sr. Applications Development Technician, Justin provides development and support for many of the back end systems of the Library. He integrates disparate systems, builds software that enables many of the functions of the library and maintains ongoing production and development of custom software.

Application Development and Support

  • Support the operation of the library ILS back end through process improvement, maintenance, automation, configuration and data management
  • Support systems such as Koha, that provide auxiliary discovery and collection management services for remote study locations
  • Provide desktop client support for the ILS system
  • Develop and enhance reports against the collection data
  • Provide triage support for networking related to various library service
  • Develop and maintain data integration services for the primary library discovery system
Jrittenh


Senior Systems Administrator
(574) 631-7892 | wsill@nd.edu | 208 Hesburgh Library

As a Sr Systems Administrator, Bill provides core systems infrastructure management and some server based programming support for the Hesburgh Libraries. Bill administers a wide variety of commercially licensed and open source technologies and software and is responsible for the configuration, management, function, availability, and security for those systems.

Systems Administration and Support

  • Advanced Windows systems administration including virtualization, user administration, backup and recovery, security, package maintenance, networking, file systems, and high availability server configurations.
  • Compilation, installation, and configuration of commercial and open source software.
  • Maintain files systems, back ups, firewalls, monitoring systems, and locally developed application environments.
  • Administration of high volume relational database systems such as MySQL and Oracle. Collaborate with software engineers to provide a customized, high availability systems infrastructure that is tailored to locally developed application needs.
  • Configure and manager Operating System images for Windows and Mac OS

Collaborate with the OIT

  • Work with the OIT to identify and integrate core technology services services provided by the OIT, such as, networking, identity management, authentication systems, active directory, Operating System computing images.

  • Collaborate on scheduled system outages and coordinate system down time to ensure graceful system transitions.

  • Report core service outages and manage communication with key library stakeholders on technology infrastructure problems.

Research, Evaluation, and Documentation

  • Research, evaluate, and implement new technology infrastructure components for the Libraries.
  • Document infrastructure and systems changes.
Wsill


Sr. Systems Administrator
+1 574 631 1298 | ssummer3@nd.edu | 208 Hesburgh Library
Ssummer3