Employee Directory
Reserves and Interlibrary Loan Services
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Members
As manager of the Reserves & Interlibrary Loan Services Unit within the Teaching, Research & User Services Program, Sheila manages and coordinates course reserve requests for print and electronic resource delivery to Notre Dame students, staff and faculty in accordance with university guidelines on fair use and copyright. Processes materials for reserve in the integrated library system, orders books and videos not owned by the library, tracks orders to ensure material is available before deadlines, scans print materials, troubleshoots issues that arise with course reserves and streaming services, and updates item statuses as needed across multiple platforms.
As manager of the Interlibrary Loan Services Unit, Sheila is responsible for the day-to-day management of lending requests for both print and electronic resource sharing using a variety of systems. Problem solves issues such as scan quality, citation errors, copyright limitations, licenses on e-resources, shipping, and billing.
Sheila hires, coaches and trains staff in the Reserves and ILL Lending Unit and coordinates and improves workflows to provide consistent service levels for Reserves and ILL lending while also strengthening resource sharing relations.
Bachelor of Arts, Saint Mary’s College
Kristie is a member of the Reserves and ILL Lending Subunit | User Services Unit | Teaching, Research and User Services Program. Focusing on Service Excellence, this team is available to help the Notre Dame community with access to library physical resources and various other services.
In conjunction with Patron Services, Reserves and ILL Lending Subunit objectives, Kristie processes materials for print and electronic reserves in accordance with university guidelines on fair use and copyright, provides circulation services, ILL requests, and assists with process management planning to provide better services to our users.
Contact Kristie if you have questions about Reserves or Interlibrary Loan Lending services.
Becky is a member of the Reserves and ILL Lending Subunit | User Services Unit | Teaching, Research and User Services Program. Focusing on Service Excellence, this team is available to help the Notre Dame community with access to library physical resources and various other services.
In conjunction with Reserves and ILL Lending Subunit objectives, Becky processes materials for print and electronic reserves in accordance with university guidelines on fair use and copyright, provides circulation services, ILL requests, and assists with process management planning to provide better services to our users.
Contact Becky if you have questions about Reserves or Interlibrary Loan Lending services.
Pete is a member of the Interlibrary Loan Borrowing Subunit | Teaching, Research and User Services Program. Focusing on Service Excellence, this team is available to help the Notre Dame community with obtaining physical resources from other libraries.
Call (574) 631-6260, if you have questions about Interlibrary Loan Borrowing services.
Matthew Ruffner is a member of the Reserves and ILL Lending Subunit | User Services Unit | Teaching, Research and User Services Program. Focusing on Service Excellence, this team is available to help the Notre Dame community with access to library physical resources and various other services.
In conjunction with Reserves and ILL Lending Subunit objectives, Matthew is the Media Digitization Production Associate who primarily works with digitization of video. He manages the daily operation of media reformatting and library video streaming services, and contributes to the creation and provision of access to digital collections.
His responsibilities include:
• Oversight of the daily operations of media digitization, including content management, troubleshooting, exception handling, and coordination of tasks related to media digitization.
• Serving as the primary contact with teaching and research faculty who use library streaming video services for course teaching and ensuring web access points of service.
Whitney is a member of the Interlibrary Loan Borrowing Subunit | Teaching, Research and User Services Program. Focusing on Service Excellence, this team is available to help the Notre Dame community with obtaining physical resources from other libraries.
Call (574) 631-6260, if you have questions about Interlibrary Loan Borrowing services.
