271 Hesburgh Library
Notre Dame, IN 46556
o: (574) 631-7176
o: (574) 631-3940
e: bfrelas@nd.edu

Beata Trozzolo Portrait


Beata is an IT Support Coordinator in LIB-ITS, the Library IT Support Unit of Hesburgh Library. Since 2001 she has supported computer hardware and software used by Library faculty, staff and students in a mixed Windows and Macintosh environment. In addition to providing general support, Beata is the person primarily responsible for support of specialized software used for Interlibrary Loan and the Business Library. She also coordinates LIB-ITS loanable equipment.

IT Support Specialization:

  • ILL/DocDel: Beata provides training and troubleshooting to Library staff using ILLiad. She writes/modifies scripts, screens, and tables
  • Business Library: Coordinates support of PCs and specialized database licensing and installation.
  • Loanable Equipment: Ensures that laptops, projectors, and other equipment available for loan through LIB-ITS is available and in good working order for you.