Helen Cawley Reference and Instructional Services Assistant

As the Reference & Instructional Services Assistant, Helen:

Supervises the Ask Us Desk at the Hesburgh Library:

• Recruits, hires, trains, schedules, and supervises student employees
• Coordinates and maintains the schedule of backup librarian assistance
• Provides high-level research assistance to faculty, students, and staff
• Provides library technology assistance, including printing, computer, and scanning help
• Conducts library research consultations, including for the Academic Services for Student-Athletes

Collects, reports, and analyzes reference and library consultation statistical data for the Hesburgh Libraries.
Provides backup for the Circulation Desk, performing most circulation duties as needed.
Provides evening and weekend assistance, support, and supervision for the Hesburgh Library, Circulation Desk, and library IT department.
Coordinates the St. Joseph County Public Library Leisure Reading Collection and the SJCPL One Book, One Michiana Program.

M.L.I.S, Brigham Young University
Archives and Academic Library focus
Honors B.A., University of Utah
English Literature and Medieval History