150A Hesburgh Library
Notre Dame, IN 46556
o: +1 574 631 4039
e: hcawley@nd.edu

Helen Cawley Portrait


Reference and Instructional Services Assistant
Supervisor, Ask Us Desk

M.L.I.S, Brigham Young University
Archives and Academic Library focus
Honors B.A., University of Utah
English Literature and Medieval History

As the Reference & Instructional Services Assistant, Helen:

Supervises the Ask Us Desk at the Hesburgh Library:

  • Recruits, hires, trains, schedules, and supervises student employees
  • Coordinates and maintains the schedule of backup librarian assistance
  • Provides high level research assistance to faculty, students, and staff
  • Provides library technology assistance, including printing, computer and scanning help
  • Conducts library research consultations, including for the Academic Services for Student-Athletes

Collects, reports and analyzes reference and library consultation statistical data for the Hesburgh Libraries
Provides backup for Circulation Desk, performing most circulation duties as needed
Provides evening and weekend assistance, support, and supervision for the Hesburgh Library, Circulation Desk and library IT department
Coordinates the St. Joseph County Public Library Leisure Reading Collection and the SJCPL One Book, One Michiana Program

Committees, Teams and Organizations:

  • Co-Chair of the Library Service Desk Team
  • Member of the LibGuides Management Team
  • Member of the Statistical Tracking Team
  • Member of the Hesburgh Library Staff Advocacy Committee (HLSAC)
  • Member of the Christmas Party Planning Committee
  • Member of the Research Services Unit
  • Treasurer, University of Notre Dame Epsilon Chapter of Phi Beta Kappa