The Information Technology Program implements and maintains user-centered technology solutions to streamline, simplify, and enhance the management, identification and location of library materials and services. The Program manages the Libraries’ web site, oversees the development and management of online services including OneSearch and the NDCatalog, and library management software such as the integrated library system. The Program maintains the Libraries’ server, network, and storage infrastructure, and maintains computer hardware and software necessary for ongoing work within the Libraries and coordinates technical support, technology training, and computing consultation and procurement activities for the Libraries.
Mark is responsible for providing leadership, vision, and oversight for the strategic and functional directions of the IT Program including stewardship for the Program's budget and personnel. As Program Director for most of the Libraries' core technical infrastructure and services, he collaborates with key library and University stakeholders and partners to plan and implement technology solutions that contribute to a transformative academic library.
Mark holds Bachelor's of Arts degrees in English and Math from the University of Maine and a Master's of Science degree in Library and Information Science from the University of Illinois.
As the Manager for the Enterpise Systems Unit for the Hesburgh Libraries, Ian creates goals and priorities for a highly productive enterprise systems unit, including coordinating work assignments, development and implementation of unit policies and procedures, performance assessment, and coaching and mentoring. Ian also directs interdepartmental teams in the design, development, and implementation of highly available and robust enterprise and data management systems.
Ian holds a Bachelor's of Arts in Speech Communication and a Master's of Business Administration, both from Indiana University at South Bend.
As Systems Librarian, Aaron manages some of the core library management, discovery and delivery applications for the Hesburgh Libraries and the Michiana Academic Library Consortium.
MLS, Indiana University; A.B., Philosophy, Harvard University
Rob is the manager for the Web and Software Engineering Unit for the Hesburgh Libraries. In this role, he is responsible for providing leadership and consultative services regarding how the library can take advantage of web based technologies, while managing a highly skilled team of software developers and specialists in the areas of design, user experience, analysis and change management. As a hands on manager, Rob is also involved in the design and development of applications in his role as a member of the software engineering team.
Rob is the manager for the Library IT Support Unit of Hesburgh Libraries (LIB-ITS). In his role, he is responsible for providing leadership and consultative services for current and future IT-related hardware, software, services, training, and budgets for the Libraries. LIB-ITS staff of four support well over 1000 IT hardware devices including Mac and Windows PCs and peripherals, printers, open-book scanners, plotters, etc. The unit is also responsible for VoIP phones.