Mark is responsible for providing leadership, vision, and oversight for the strategic and functional directions of the IT Program including stewardship for the Program's budget and personnel. As Program Director for most of the Libraries' core technical infrastructure and services, he collaborates with key library and University stakeholders and partners to plan and implement technology solutions that contribute to a 21st century academic library.
Vision and Oversight
- Provide overall leadership for the IT Program, establish foundational vision and strategic directions in collaboration with program leadership, and help leaders carry out that vision across four functional units (Web and Software Engineering, IT Support, Enterprise Systems, and Enterprise Applications).
- As a member of the Libraries' Cabinet, collaborate on setting Library wide goals and strategies.
- Help program and organization adjust to change and demands created by technology developments and increasing user needs through communication, process management, process improvement, coaching, and team building.
- Provide management and guidance for three unit managers and two library faculty.
- Collaboratively establish goals with direct reports, coach as needed, and evaluate performance.
- Provide advice and direction on professional development and skill advancement in alignment with library strategies and goals.
- Provide oversight for program budget.
Communication and Collaboration
- Share decisions and information made in the Cabinet with managers and Program.
- Regular communication with Cabinet and other library and University stakeholders to hear about needs, ensure that Program is delivering on expected outcomes, negotiate change, and collaborate on key initiatives.
Mark holds Bachelor's of Arts degrees in English and Math from the University of Maine and a Master's of Science degree in Library and Information Science from the University of Illinois.