The Library Information technology support unit maintains computer hardware and software necessary for ongoing work within the Libraries and coordinates technical support, technology training, and computing consultation and procurement activities for the Libraries.
Other Services and Functions
Rob is the manager for the Library IT Support Unit of Hesburgh Libraries (LIB-ITS). In his role, he is responsible for providing leadership and consultative services for current and future IT-related hardware, software, services, training, and budgets for the Libraries. LIB-ITS staff of four support well over 1000 IT hardware devices including Mac and Windows PCs and peripherals, printers, open-book scanners, plotters, etc. The unit is also responsible for VoIP phones.
Kim is an IT Support Coordinator in LIB-ITS, the Library IT Support Unit of Hesburgh Library. She supports computer hardware and software used by Library faculty, staff and students in a mixed Windows and Macintosh environment. In addition to providing general support, Kim is the person primarily responsible for support of Xerox/Pharos printers, Reference area PCs, and specialized IT equipment. She is our primary go-to person when it comes to moving faculty/staff from one place to another.