ILLiad Working Group

Purpose: This working group will steward ILLiad, a shared system used to manage the interlibrary loan (borrowing and lending) and document delivery services of the University of Notre Dame libraries. The working group will encourage coordination among stakeholders and seek best practices, continuous improvement and consistent understanding of the application. The working group will:

• Vet and share best practices for consistent use of the ILLiad application
• Update the system to reflect changes in library practices, including communication points and templates
• Identify training opportunities and design and provide staff training and ongoing education
  
• Design strategies, provide leadership, testing,application, and sign-off for maintenance, service packs and version upgrades -Liaise /consult with stakeholders as needed The working group may form sub-groups, potentially including individuals not on the core working group, for major upgrade projects or to address specific issues

Working Group Leader: Sheila Britton (TRU ILL Borrowing)

Cabinet Sponsor: Mark Dehmlow (LIB-IT Program)

Decision-making scope: Make decisions regarding ILLiad, including areas such as upgrades and customization, as well as communication-related to these areas. Share information among stakeholders regarding best practices, continuous improvement, and consistent understanding of the application

Time Frame: Standing Working Group

Core Working Group:
Aaron Bales (Library Information Technology)
Tim Blewett (TRU Document Delivery)
Rebecca Price (TRU Lending Coordinator)
Beata Trozzolo (Library Application Management Unit)
Whitney Young (TRU Borrowing Coordinator)
Beth Klein (Law School representative)

Consultants (as needed):

Michele Shaw (TRU Circulation Services)
Support and Solutions Analysis Unit