ILLiad Team

Purpose: This team will steward ILLiad, a shared system used to manage the interlibrary loan (borrowing and lending) and document delivery services of the libraries of the University of Notre Dame. The team will encourage coordination among stakeholders and seek best practices, continuous improvement and consistent understanding of the application. The team will:

• Vet and share best practices for consistent use of the ILLiad application
• Update the system to reflect changes in library practices, including communication points and templates
• Identify training opportunities and design and provide staff training and ongoing education
  
• Design strategies, provide leadership, testing,application, and sign-off for maintenance, service packs and version upgrades -Liaise /consult with stakeholders as needed The team may form sub-groups, potentially including individuals not on the core team, for major upgrade projects or to address specific issues

Team Leader: Sheila Britton (TRU ILL Borrowing)

Cabinet Sponsor: Mark Dehmlow (LIB-IT Program) / Cheri Smith (TRU Services Program)

Decision making scope: Make decisions regarding ILLiad, including areas such as upgrades and customization, including communication related to these areas. Share information among stakeholders regarding best practices, continuous improvement and consistent understanding of the application

Time Frame: Standing Team

Core Team: Aaron Bales (Library Information Technology)
Tim Blewett (TRU Document Delivery)
Sheila Britton (Manager, Interlibrary Loan and Reserves)
Rebecca Price (TRU Lending Coordinator)
Beata Trozzolo (Library Application Management Unit)
Whitney Young (TRU Borrowing Coordinator)
Beth Klein (Law School representative)

Consultants (as needed):

Michele Shaw (TRU Circulation Services)
Support and Solutions Analysis Unit