Paula is a member of the Patron Services, Reserves and ILL Lending Subunit | User Services Unit | Teaching, Research and User Services Program. The Patron Services, Reserves and ILL Lending Subunit responds to requests from other institutions wishing to use material from the collections of the Hesburgh Libraries. With the patron as its service focus, the team strives for speed, efficiency, accuracy and fiscal responsibility as it responds to requests for lending. To do so, the team maintains strong relationships with partner institutions, and works closely with other library partners. The Subunit is cross-trained by function, and works closely with the acquisitions team through its patron-driven acquisitions program.
Please see Paula if you have questions about the status of an interlibrary loan lending request.